Returns & Exchanges
At SRSD, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as effortless as your style.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original shipping box and include all original tags, ensuring the garments are in their original, unworn condition.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy while we process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing